How to respond to Refill?
How to Respond to Refill Requests? To view your pending refill requests, click the “Pending Refills” option in the top ribbon. This will present a list of refill requests from patients. Select the patient’s name for whom you wish to handle refill processing. The list will include all patients with one or more pending refill […]
How to delete a EPA prescription from EPA Holding Queue?
How to Delete the EPA Prescription from the EPA Holding Queue? Prescription is allowed to delete from EPA Holding Queue only if the status of the prescription is in the following: COMPLETE CANCELLED ERRORED CLOSED If the Prescription status is In Progress – Initialized or In Progress – Open then you need to cancel the […]
How to cancel the EPA Process for a prescription?
How to Cancel the EPA process for a prescription? Click on Open Accelerator. Scroll to the bottom of the popup where after Task History, you will be able to see a button as CANCEL PROCESS to cancel the EPA process. Choose a reason for canceling the EPA process for this prescription and submit the […]
What is Medication History?
What is Medication History? Choose the patient for prescribing and then navigate to the Medication History tab. This will show the complete medical history of the selected patient, including all currently active prescriptions. What types of medications are shown in the medication history? There are two distinct categories of medications: active and inactive, collectively referred […]
H2H Digital Rx Application Demo
Video Tutorial
Prescription Drug Monitoring Program Video
Video Tutorial
EPCS Queue Video
Video Tutorial
Electronic Prior Authorization Video
Video Tutorial
Post Dated Prescriptions Video
Video Tutorial
H2H Digital Rx Ticketing System
Video Tutorial
How to Inactivate Drug in Medication History?
What do Inactivating Drugs mean? If a patient is no longer taking medication, the information can be noted in the patient’s medication history by inactivating the prescription. How does the Inactivation take place? Choose the patient and navigate to the New Prescription Screen. Access the Medications History tab to view the medication history. Mark the […]
What’s the status of the prescription?
What’s the status of the prescription? The Medications History screen presents both active and inactive prescriptions for a patient. In the Status column, you can find information about how the prescription was communicated with the pharmacy, or details on how the prescription was manually added to the patient’s medication history and the outcome of that […]
How to Reprint/Refax a Rx in Medication History?
What is a Reprint/Refax? From medication history, the printed or faxed prescription can be reprinted/refaxed. How to Reprint or Re-fax a prescription? To reprint or refax a previously printed or faxed prescription, adhere to these steps: Choose the patient for whom you need to prescribe and navigate to the Medication History tab. This section will […]
How to Update Drug in Medication History?
What is an Update Drug? The update drug means changing the SIG information for the prescription that is already sent to the pharmacy. How to update drugs by changing SIG information? In the prescription history of an existing prescription, the only modifiable element is the SIG, and such changes are permissible solely with a compelling […]
What is Rx Change and Rx Change Alert?
What does Rx Change & Rx Change Alert mean? In healthcare, a “rxchange” involves changing a previously prescribed medication. Patients request rxchange when their medication supply is not available, often indicated on prescription labels. Electronic systems allow providers to receive rxchange requests from pharmacies, simplifying the process for patients to access ongoing medication without needing […]
What is Refill and Refill Alert?
What does Refill & Refill Alert mean? In healthcare, a “refill” involves renewing a previously prescribed medication. Patients request refills when their medication supply is low, often indicated on prescription labels. Electronic systems allow providers to receive refill requests from pharmacies, simplifying the process for patients to access ongoing medication without needing a new prescription. […]
Real-Time Formulary [RTF] & Real-Time Prescription Benefit [RTPB]
Real-Time Formulary Real-Time Formulary delivers formulary information to the prescriber at the point of care via real time request and response message. This service eliminates the need for the provider vendor to download large formulary files from Sure scripts on a weekly basis. The data provided through Real Time Formulary informs the prescriber of a […]
How do I clear browser cache and cookies?
How to clear your browser cache in Chrome, Firefox, and Edge? Clearing cache and cookies protects your personal information and helps our applications run better on your computer. Select the browser you use for e-prescribing: Google Chrome Open Google Chrome. Click the menu button (three vertical dots in the top right corner of your browser […]
How to use Post Dated Prescriptions?
How to create Post Dated Prescriptions? A Post-Dated Prescription is a prescription prepared for future dispensing at a pharmacy. The prescriber can select a date up to one year from the current date, and the prescription will be released to the pharmacy on that specified future date. This approach empowers prescribers to strategically plan and […]
How to Search for a Drug?
In the Drug Name field, enter the first four letters of the desired medication. The system will quickly display matching drug names in the dropdown. Click on the relevant match, and it will populate the drug search popup with drugs that match that specified pattern. While searching for a drug, the system will display information […]