H2H DigitalRx Lite for quick e-Prescribing

H2H DigitalRx Lite for E-Prescribing Introducing H2H DigitalRx Lite – a fast, powerful, and efficient e‑prescribing solution built for today’s high-demand healthcare environment. Designed in response to client demand for quicker, simpler prescription workflows—especially for telehealth providers—H2H DigitalRx Lite delivers core prescribing functionality that vendors can seamlessly embed into their software via iframe. This lightweight, […]

Medication Reconciliation

Medication Reconciliation Medication reconciliation is a structured clinical process that ensures a patient’s medication list is accurate, complete, and up to date across all points of care. Its primary goal is to prevent medication errors such as omissions, duplications, dosing mistakes, or harmful drug interactions—particularly during transitions of care, like hospital admissions, discharges, or changes […]

Real-Time Webhook Integration with H2H Digital Rx

Real-Time Webhook Integration with H2H Digital Rx H2H Digital Rx (DRx) is evolving its integration model to provide a more efficient, real-time experience through webhook-based communication. This enhancement replaces the traditional approach of using multiple APIs for different request types and status updates with a unified, event-driven mechanism. From Polling APIs to Real-Time Events: Previously, […]

H2H DRx Patient Portal

H2H DRx Patient Portal We are pleased to introduce the H2H Digital Rx Patient Portal, a new enhancement to the H2H Digital Rx platform. This feature is designed to improve patient engagement, streamline communication, and provide a seamless prescription access experience. The Patient Portal enables patients to securely and conveniently access their prescription information through […]

Vendor Admin_Self Service Portal

Vendor Admin – Self Service Portal for Account, Practice, User management and Account Configuration The Self-Service Portal is an H2H DigitalRx service designed to enable vendor administrative staff to efficiently manage practices and practitioners within the platform. Through this portal, vendors can onboard and configure medical practices, add or update practitioner profiles, manage credentials, and […]

Provider on-boarding for standalone

Steps to Onboard provider to H2H Digital Rx application [Standalone] Step-1: Information Submission: Provider/Vendor submits details via H2H Digital Rx e-form. Step-2: Contract Sharing: H2H Digital Rx shares the contract with the concerned Provider/Vendor. Step-3: Contract Signing: Provider/Vendor reviews and signs the contract. Step-4: User Creation: H2H Digital Rx team creates the user account in […]

PDMP-Mandatory Prescriber Review

Prescription Workflow in PDMP-Mandated States When a user logs into the Patient RxPad, a pop-up will appear stating that a PDMP check is required for this state, provided the user is enabled for PDMP service within H2H DigitalRx.   How does the prescription workflow operate in a PDMP-mandated state? While prescribing a controlled substance in […]

How to Set Pharmacy grouping preference

How to change Pharmacy grouping preference After logging into DigitalRx, navigate to the profile settings, where you’ll find an option to change your default pharmacy grouping preference. Note: To change the previously saved option you can toggle on/off How does the pharmacy search feature present its results? After selecting a patient, click the Pharmacy Search […]

How to enroll with ID.me for ID Proofing & MFA?

1. How to Enroll with ID.me for ID Proofing and MFA? Step 1: Provider needs to click on the link https://www.h2hdigitalrx.com/app/ to access the Digital Rx login page. Step 2: Once the login is completed, the provider will navigate to the ID proofing landing page which has a clickable button “Verify with ID.me” that will […]

How to upgrade to EPCS Plan?

For users possessing a DEA (Drug Enforcement Administration) registration, the profile settings in your system include an option to initiate the Electronic Prescribing of Controlled Substances (EPCS) identity proofing process. Steps: Click on Complete EPCS ID Proofing The EPCS ID Proofing process is initiated and navigates to ID.Me Sign-in to ID.ME Enter the email address […]

How to find Application Help Center?

How to find Application Help Center Users can access help documents and videos directly within the application. After logging in, they can navigate to the right panel in the application to open the Help Center. What it contains In the Help Center, users can access documents and videos that explain various functionalities of DigitalRx.   […]

AI Powered Medical Adherence Prediction Module

What is Medical Adherence? Medical adherence, or the extent to which patients take their medications as prescribed, is a critical aspect of effective healthcare. The World Health Organization defines Medical Adherence as “the degree to which the person’s behavior corresponds with the agreed recommendations from a health care provider”   Problem Statement Medication adherence is […]

Profile Settings in MFA process

When sending an EPCS prescription, a Two-Factor Authentication (2FA) popup appears, offering two options to complete the process: Redirecting to the ID.me site. Completing 2FA through the H2H DigitalRx application. You can select one of these options and choose to save your preference by checking the “Save preference” checkbox. This selection will be applied automatically […]

what can be accessed by each profile

What can be accessed by each profile? In H2H DigitalRx, we have prescribing and Non prescribing profiles. What services can prescribers access? Prescribers have direct access to all services and can prescribe on behalf of other prescribers if authorized. Services New Rx Refills EPCS On Behalf (NewRx) On Behalf (Refill) Edit Patient Medication History Save […]

How to Register a Patient

How to Register a Patient For independent practitioners, patients must be registered with Digital Rx before prescriptions can be issued. To register a patient in Digital Rx, you’ll need a valid Digital Rx User ID and Password. Upon logging into the application, the New Prescription screen will appear automatically. To register a patient, select “Patient […]

How to complete 2FA in H2H DigitalRx?

How the MFA can be initiated from the H2H DigitalRx Application When prescribing any controlled substance from the H2H DigitalRx application, prescribers must complete a Two-Factor Authentication (2FA) process using ID.me. Prescribers now have the option to use the ID.me app or complete the process directly within the H2H DigitalRx app. To follow the steps: […]

How to Update Patient Information?

How to update a patient profile? To revise patient information, access the “Patient Profile” tab found in the left-hand panel of the Rxpad corresponding to the patient.   What specific details in the patient data can be updated? You can edit all details, including First Name, Middle Name, Last Name, Date of Birth, Gender, Address, […]

What can be done with On-Behalf Service level?

What actions can a user carry out with the On behalf service level? The staff authorization in user login allows the user to provide required services are to be authorized      What service levels are available to authorize? Here are the actions a user can perform with the On Behalf service level: Save prescription […]

How to prescribe On-behalf of a prescriber?

How to prescribe On-behalf of a prescriber? After logging in, at the top middle of the screen, there is an option labeled “Onbehalf” which, when selected, will display the list of users who have provided authorization to prescribe on their behalf.   How to select the Onbehalf user? Choose the user from the list of […]