What can be done with On-Behalf Service level?
What actions can a user carry out with the On behalf service level? The staff authorization in user login allows the user to provide required services are to be authorized What service levels are available to authorize? Here are the actions a user can perform with the On Behalf service level: Save prescription […]
How to prescribe On-behalf of a prescriber?
How to prescribe On-behalf of a prescriber? After logging in, at the top middle of the screen, there is an option labeled “Onbehalf” which, when selected, will display the list of users who have provided authorization to prescribe on their behalf. How to select the Onbehalf user? Choose the user from the list of […]
How to respond to Rx Change Alert?
How to Respond to Rx Change Alert? To view your RxchangeAlert requests, click the “RxchangeAlerts” option in the top ribbon. This will present a list of rxchangeAlert requests from the pharmacy. Select the record for whom you wish to handle rxchange processing. The list will include all patients with one or more pending rx change […]
How to respond to Rx Change?
How to Respond to Rx Change? To view your pending rxchange requests, click the “Rxchange” option in the top ribbon. This will present a list of rxchange requests from pharmacies. Select the patient’s name for whom you wish to handle rxchange processing. The list will include all patients with one or more rxchange requests. […]
What is EPA Holding Queue and EPA Worklist Queue?
What is the EPA Holding Queue and EPA Worklist Queue? The EPA Holding queue and Worklist queues serve as placeholders for electronically processed prior authorization records, ensuring they are permanently stored and accessible for users whenever needed. What does the EPA Holding Queue contain? Prescriptions initiated from the Rxpad can be sent directly to the […]
What are EPA Roles & Service levels?
What if the EPA Service level is not enabled? To initiate a PA Initiation request, the prescriber must have the EPA service level, as well as the RTF and RTPB service levels, enabled. If any of these service levels are not enabled for the user, the application will not allow them to initiate the EPA […]
How to process Electronic Prior Authorization (EPA)?
How to Process EPA? When the payer responds to the initialized request with a few questions the status will change. Then PA status will change from In Progress-initialized to In Progress-Open. Click on status to view the EPA record details And then click the Close button. Click the Open Accelerator button. Through the accelerator, the […]
How to initiate Electronic Prior Authorization (EPA)?
How to Initiate EPA? After logging into the application for a benefit patient: Search for the drug. Fill in the prescription details. If a prescriber wants to initiate a prescription for an electronic prior authorization, the prescriber can enable the “Initiate Electronic Prior Authorization” checkbox. The prescriber can set a high priority for this EPA […]
Saved Prescription Report
What information does the Saved Prescription Report include? Provide a list of prescriptions authored by the currently logged-in prescriber through Digital Rx, which have been saved for potential future use but have not yet been released. Steps to Generate Saved Prescription Report: Click on the “Reports” button located on the right bar. This […]
Patient Pharmacies Report
What information does the Patient Pharmacies Report include? Generate a printout containing the name and address of pharmacies utilized by one or more selected patients. Steps to Generate Patient Pharmacies Report: Click on the “Reports” button on the right bar. Select “Patient Pharmacies” from the options. This will bring up the Patient Pharmacies […]
Patient Medication Report
What information does the Patient Medication Report include? Generate a list of all patients who have received prescriptions for a selected drug from any prescriber within a defined date range. Steps to Generate Patient Medication Report: Click on the “Reports” button located on the right bar. Select “Patient Medication” from the dropdown menu. […]
Patient Prescription Report
What information does the Patient Prescription Report include? Showcases details regarding all prescriptions authored for the patient via H2H Digital Rx or manually added to the H2H Digital Rx medication history. Additionally, include information about allergies, active medications, and prescriptions saved for potential future use but not yet released. Steps to Generate Patient […]
What is RxAlert?
What is RxAlert? An Rx alert serves as an electronically generated notification to the prescriber, indicating a potential issue with a prescription or the need for communication before the pharmacy can process it. Surescripts serves as an intermediary for all electronic communication between prescribers and pharmacies. The Status column on the Medications History screen in […]
How to interpret the EPA Status?
Interpretation of EPA Status Each EPA record contains two distinct statuses: one for the overall status and another for the current status. Types of statuses available for EPA records The following statuses are available in the EPA process for each record. The full report includes the following sections: Tasks/ Actions Overall Status – Current Status […]
How to provide On-Behalf service level?
Where is the OnBehalf service located? The OnBehalf service can be found within the user login interface. Here’s how you can locate it: Go to “My Profile” Section: Within the interface, navigate to the “My Profile” section. Access Staff Authorization Tab: Within the “My Profile” section, you’ll find the staff authorization tab in the left […]
How to identify the user who deactivated a medication in medication history?
How to identify the user who deactivated a medication in the medication history? To review the inactive medications history, simply navigate to the medication history section and apply the filter for inactive medications. This will display a comprehensive list of all medications that are currently inactive. Where to check the name of the Inactivated user? […]
How to re-prescribe or re-use the Medications?
What are the methods or procedures for re-prescribing drugs? There are two methods available for re-prescribing drugs from the Medication history: one involves populating the drug, while the other requires confirming the prescription(s). How to Populate Drugs? The initial method facilitates re-prescribing drugs from the Medication history by directly clicking on the prescription. This action […]
How to respond to Refill Alert?
How to respond to Refill Alert? To view your RefillAlert requests, click the “RefillAlerts” option in the top ribbon. This will present a list of refillAlert requests from patients. Select the record for whom you wish to handle refill processing. The list will include all patients with one or more pending refillalert requests. Refill […]
What is SS Medication History?
What is SS Medication History? Surescripts Medication History enables healthcare providers to access a patient’s medication history from various providers during the point-of-care medication reconciliation process. Through secure connections to community pharmacies and pharmacy benefit managers’ databases, Surescripts retrieves and presents this data to healthcare providers via certified software vendors. Is patient consent mandatory? Healthcare […]
How to search for patients?
How to search for patients? Once logged into Drx from the patient search screen by entering the necessary details, you can effortlessly locate patients. Whether searching by name or ID, both methods are available for quickly retrieving patient information. Patient search by Last Name To find a patient, simply input the last name of the […]