How to interpret the EPA Status?

Interpretation of EPA Status Each EPA record contains two distinct statuses: one for the overall status and another for the current status. Types of statuses available for EPA records The following statuses are available in the EPA process for each record. The full report includes the following sections: Tasks/ Actions Overall Status – Current Status […]

How to provide On-Behalf service level?

Where is the OnBehalf service located? The OnBehalf service can be found within the user login interface. Here’s how you can locate it: Go to “My Profile” Section: Within the interface, navigate to the “My Profile” section. Access Staff Authorization Tab: Within the “My Profile” section, you’ll find the staff authorization tab in the left […]

How to identify the user who deactivated a medication in medication history?

How to identify the user who deactivated a medication in the medication history? To review the inactive medications history, simply navigate to the medication history section and apply the filter for inactive medications. This will display a comprehensive list of all medications that are currently inactive. Where to check the name of the Inactivated user? […]

How to re-prescribe or re-use the Medications?

What are the methods or procedures for re-prescribing drugs? There are two methods available for re-prescribing drugs from the Medication history: one involves populating the drug, while the other requires confirming the prescription(s). How to Populate Drugs? The initial method facilitates re-prescribing drugs from the Medication history by directly clicking on the prescription. This action […]

How to respond to Refill Alert?

How to respond to Refill Alert? To view your RefillAlert requests, click the “RefillAlerts” option in the top ribbon. This will present a list of refillAlert requests from patients. Select the record for whom you wish to handle refill processing. The list will include all patients with one or more pending refillalert requests.   Refill […]

What is SS Medication History?

What is SS Medication History? Surescripts Medication History enables healthcare providers to access a patient’s medication history from various providers during the point-of-care medication reconciliation process. Through secure connections to community pharmacies and pharmacy benefit managers’ databases, Surescripts retrieves and presents this data to healthcare providers via certified software vendors. Is patient consent mandatory? Healthcare […]

How to search for patients?

How to search for patients? Once logged into Drx from the patient search screen by entering the necessary details, you can effortlessly locate patients. Whether searching by name or ID, both methods are available for quickly retrieving patient information. Patient search by Last Name To find a patient, simply input the last name of the […]

How to respond to Refill?

How to Respond to Refill Requests? To view your pending refill requests, click the “Pending Refills” option in the top ribbon. This will present a list of refill requests from patients. Select the patient’s name for whom you wish to handle refill processing. The list will include all patients with one or more pending refill […]

How to delete a EPA prescription from EPA Holding Queue?

How to Delete the EPA Prescription from the EPA Holding Queue? Prescription is allowed to delete from EPA Holding Queue only if the status of the prescription is in the following: COMPLETE CANCELLED ERRORED CLOSED If the Prescription status is In Progress – Initialized or In Progress – Open then you need to cancel the […]

How to cancel the EPA Process for a prescription?

How to Cancel the EPA process for a prescription? Click on Open Accelerator. Scroll to the bottom of the popup where after Task History, you will be able to see a button as CANCEL PROCESS to cancel the EPA process.   Choose a reason for canceling the EPA process for this prescription and submit the […]

What is Medication History?

What is Medication History? Choose the patient for prescribing and then navigate to the Medication History tab. This will show the complete medical history of the selected patient, including all currently active prescriptions. What types of medications are shown in the medication history? There are two distinct categories of medications: active and inactive, collectively referred […]

How to Inactivate Drug in Medication History?

What do Inactivating Drugs mean? If a patient is no longer taking medication, the information can be noted in the patient’s medication history by inactivating the prescription. How does the Inactivation take place? Choose the patient and navigate to the New Prescription Screen. Access the Medications History tab to view the medication history. Mark the […]

What’s the status of the prescription?

What’s the status of the prescription? The Medications History screen presents both active and inactive prescriptions for a patient. In the Status column, you can find information about how the prescription was communicated with the pharmacy, or details on how the prescription was manually added to the patient’s medication history and the outcome of that […]

How to Reprint/Refax a Rx in Medication History?

What is a Reprint/Refax? From medication history, the printed or faxed prescription can be reprinted/refaxed. How to Reprint or Re-fax a prescription? To reprint or refax a previously printed or faxed prescription, adhere to these steps: Choose the patient for whom you need to prescribe and navigate to the Medication History tab. This section will […]