Feature ยท ePA

Electronic Prior Authorization

H2H DigitalRx lets prescribers submit prior authorization requests directly from the e-prescribing workflow โ€” without phone calls, faxes, or separate portals. Real-time PA decisions keep patients on therapy and keep your staff focused on care.

What Is Electronic Prior Authorization?

Prior authorization is a payer requirement that a prescriber obtain approval before a specific drug will be covered. Traditional PA is paper- and phone-heavy, averaging 2โ€“3 business days. Electronic prior authorization (ePA) transmits structured PA data between the prescribing system and the payer in real time, cutting typical turnaround to hours or minutes.

How ePA Works in H2H DigitalRx

1
PA alert at the pad
When you select a drug that requires authorization, the system flags it immediately.
2
One-click request
Patient and clinical data pre-populate the PA form. Review and submit without leaving the prescription workflow.
3
Real-time status
Approvals, denials, and pend notices come back directly in the system.
4
Webhook notifications
Every ePA status change is also pushed to your system in real time via webhook, so your application stays in sync without polling.
5
Team-based access
Non-prescribers โ€” clinical staff and PA coordinators โ€” can open the ePA flow and update patient or clinical information, not just the prescriber.
6
Appeals support
If denied, request a peer-to-peer or appeal without starting over.

Benefits for Your Practice

โœ“ Fewer phone calls and faxes to insurance companies
โœ“ Reduced prescription abandonment due to coverage surprises
โœ“ Staff time saved on manual PA tracking
โœ“ Faster therapy initiation for patients
โœ“ Full PA audit trail within the prescribing record

See ePA in your own workflow

A live walkthrough is faster than reading about it.

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