Product

Every Feature You Need. One Seamless Prescribing Workflow

From New Rx to PDMP checks, H2H Digital Rx brings every essential prescribing capability together in one connected workflow-no add-ons, no fragmented tools

Rx

New Rx

When a prescriber needs to write a first-time prescription, New Rx routes it straight to the patient’s pharmacy of choice over the Surescripts network - no paper, no fax.

New Rx β€” product screenshot New Rx β€” product screenshot
EPCS

Electronic Prescribing of Controlled Substances

Prescribe Schedule II-V medications electronically, with simplified multi-factor authentication that keeps identity-proofing fast without cutting corners.

Compliant with DEA requirements under 21 CFR Part 1311.
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EPCS queue β€” product screenshot EPCS queue β€” product screenshot
ePA

Electronic Prior Authorization

Prior authorization requests move electronically inside the prescribing workflow, so patients get on cost-effective, clinically appropriate medications faster.

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ePA request β€” product screenshot ePA request β€” product screenshot
Refills

Refill Rx

Authorize a set number of refills up front. Patients renew a valid prescription without another office visit - valid for up to one year from the order date.

Refill Rx β€” product screenshot Refill Rx β€” product screenshot
RxC

Cancel Rx & Rx Change

Cancel a full prescription or a single drug from a patient’s medication history, or change it in seconds if a pharmacy can’t fill it as originally written.

Cancel / Change Rx β€” product screenshot Cancel / Change Rx β€” product screenshot
Chatbot

H2H DigitalRx Virtual Assistant

An AI assistant simulates natural conversation to answer roughly 70% of prescriber questions instantly, right from a computer or mobile device - no calls, no tickets.

Virtual Assistant β€” product screenshot Virtual Assistant β€” product screenshot
RTPB

Real-Time Prescription Benefit

Patient-specific benefit and cost information appears in the workflow at the moment of prescribing, so cost conversations happen before the pharmacy counter, not after.

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RTPB cost check β€” product screenshot RTPB cost check β€” product screenshot
RTF

Real-Time Formulary

See a medication’s formulary status, payer-provided alternatives, coverage factors, and co-pay details via real-time request and response with Surescripts.

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Real-Time Formulary β€” product screenshot Real-Time Formulary β€” product screenshot
Med History

Medication History

Pull a patient’s full active prescription history in one view, with drug-drug, drug-allergy, and drug-food interaction checks built into the same screen.

Sourced from the Surescripts network for a cross-pharmacy view.
Medication History β€” product screenshot Medication History β€” product screenshot
PDMP

PDMP

Query your state’s Prescription Drug Monitoring Program directly from the prescribing workflow - no separate login, no second system. Every query is written to a timestamped audit log tied to the encounter for compliance.

Supports state PDMP check requirements for controlled-substance prescribing.
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PDMP lookup β€” product screenshot PDMP lookup β€” product screenshot
AI Scribe Rx

Transcribe to Prescribe (AI Agent)

A visit transcript - passed from your telemedicine or EMR platform via API, or uploaded manually - becomes a complete, validated prescription drafted by an AI agent. The provider reviews and clicks confirm before anything is sent.

Human-in-the-loop: nothing transmits without provider confirmation.
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Transcribe to Prescribe β€” product screenshot Transcribe to Prescribe β€” product screenshot
Agent

PrescribeAgent (Chat & Voice AI)

Instruct the agent by chat or voice in plain clinical language. It interprets, validates, and drafts the prescription for the provider to confirm.

Human-in-the-loop: the provider always confirms before sending.
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PrescribeAgent β€” product screenshot PrescribeAgent β€” product screenshot
eMAR

Electronic Medication Administration Record (eMAR)

Create per-patient administration schedules, document administration, refusal, and waste, and reconcile medications for residential and supervised care settings.

eMAR β€” product screenshot eMAR β€” product screenshot
Batch

Prescription Batching

Send multiple prescriptions in a single efficient action, reducing clicks and administrative time for high-volume prescribing.

Batch send β€” product screenshot Batch send β€” product screenshot
Tmpl

Prescription Templates

Save reusable templates for frequently prescribed medications so routine scripts can be issued quickly and consistently.

Prescription templates β€” product screenshot Prescription templates β€” product screenshot
Taper

Smart Refills, Tapers & Titrations

Support complex dosing with smart refill and dosage changes built for tapers and titrations, coordinated cleanly with the pharmacy.

Taper schedule β€” product screenshot Taper schedule β€” product screenshot
Save

Medication Discount Coupons

Surface discount coupons for uninsured and cash-pay patients so cost is less likely to stand between a patient and their medication.

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Patient Portal

Patient Portal

Give patients a secure, self-service window into their prescriptions - view medication history, request refills, track adherence, and message the practice, all in one branded portal.

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Patient Portal β€” product screenshot Patient Portal β€” product screenshot
Compound

Compounded Medications

Prescribe custom-formulated medications - allergen-free bases, patient-specific strengths, and alternate dosage forms like creams, liquids, or suppositories. Capture the full formulation (ingredients, strengths, dosage form, and directions) and route it electronically to compounding pharmacies over Surescripts, with EPCS two-factor signing when the compound contains a controlled substance.

Compounded medications β€” product screenshot Compounded medications β€” product screenshot

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