Every feature, one prescribing workflow
From the first New Rx to a PDMP check, each capability below is built into H2H DigitalRx — not bolted on.
New Rx
When a prescriber needs to write a first-time prescription, New Rx routes it straight to the patient’s pharmacy of choice over the Surescripts network — no paper, no fax.
Electronic Prescribing of Controlled Substances
Prescribe Schedule II–V medications electronically, with simplified multi-factor authentication that keeps identity-proofing fast without cutting corners.
Electronic Prior Authorization
Prior authorization requests move electronically inside the prescribing workflow, so patients get on cost-effective, clinically appropriate medications faster.
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Refill Rx
Authorize a set number of refills up front. Patients renew a valid prescription without another office visit — valid for up to one year from the order date.
Cancel Rx & Rx Change
Cancel a full prescription or a single drug from a patient’s medication history, or change it in seconds if a pharmacy can’t fill it as originally written.
H2H DigitalRx Virtual Assistant
An AI assistant simulates natural conversation to answer roughly 70% of prescriber questions instantly, right from a computer or mobile device — no calls, no tickets.
Real-Time Prescription Benefit
Patient-specific benefit and cost information appears in the workflow at the moment of prescribing, so cost conversations happen before the pharmacy counter, not after.
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Real-Time Formulary
See a medication’s formulary status, payer-provided alternatives, coverage factors, and co-pay details via real-time request and response with Surescripts.
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Medication History
Pull a patient’s full active prescription history in one view, with drug-drug, drug-allergy, and drug-food interaction checks built into the same screen.
PDMP
Query your state’s Prescription Drug Monitoring Program directly from the prescribing workflow — no separate login, no second system. Every query is written to a timestamped audit log tied to the encounter for compliance.
Transcribe to Prescribe (AI Agent)
A visit transcript — passed from your telemedicine or EMR platform via API, or uploaded manually — becomes a complete, validated prescription drafted by an AI agent. The provider reviews and clicks confirm before anything is sent.
PrescribeAgent (Chat & Voice AI)
Instruct the agent by chat or voice in plain clinical language. It interprets, validates, and drafts the prescription for the provider to confirm.
Electronic Medication Administration Record (eMAR)
Create per-patient administration schedules, document administration, refusal, and waste, and reconcile medications for residential and supervised care settings.
Prescription Batching
Send multiple prescriptions in a single efficient action, reducing clicks and administrative time for high-volume prescribing.
Prescription Templates
Save reusable templates for frequently prescribed medications so routine scripts can be issued quickly and consistently.
Smart Refills, Tapers & Titrations
Support complex dosing with smart refill and dosage changes built for tapers and titrations, coordinated cleanly with the pharmacy.
Medication Discount Coupons
Surface discount coupons for uninsured and cash-pay patients so cost is less likely to stand between a patient and their medication.
AI Clinical Documentation
Turn the clinical conversation into structured notes and prescription-ready data, reducing manual entry while keeping the provider in control.
Patient Portal
Give patients a secure, self-service window into their prescriptions — view medication history, request refills, track adherence, and message the practice, all in one branded portal.
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Compounded Medications
Prescribe custom-formulated medications — allergen-free bases, patient-specific strengths, and alternate dosage forms like creams, liquids, or suppositories. Capture the full formulation (ingredients, strengths, dosage form, and directions) and route it electronically to compounding pharmacies over Surescripts, with EPCS two-factor signing when the compound contains a controlled substance.
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