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We'll help you find the answer. Please connect with our support agent at +1 (248) 896-9190 / +1 (313) 550-7647, or shoot an email to drxsupport@h2hsolutions.com.

Help Center Account ManagementWhat can be done with On-Behalf Service level?

What can be done with On-Behalf Service level?

What actions can a user carry out with the On behalf service level?

The staff authorization in user login allows the user to provide required services are to be authorized 

 

 

What service levels are available to authorize?

Here are the actions a user can perform with the On Behalf service level:

  1. Save prescription (SP): Save the prescription.
  2. Print Report(PR): Print the report.
  3. Edit Patient Allergy(EPA): Edit the patient’s allergy information.
  4. Edit Patient Medication History(EPM): Edit the patient’s medication history.
  5. On behalf NewRx(OBN): Prescribe a new medication on behalf of the prescriber.
  6. On behalf Refill(OBR): Prescribe a refill on behalf of the prescriber.
  7. On behalf PA(OBPA): Process EPA records for the prescriber.

 

 

How to use these services

Typically, provider agents, clinical staff nurses, and clinical staff medical assistants have default service levels for saving prescriptions (SP), printing reports (PR), handling EPA records (EPA), and managing patient medication history (EPM). Conversely, Non-Clinical Staff Front Desk Staff require prescribers to authorize all services.

 

 

Note: Controlled Substance prescriptions cannot be prescribed through On Behalf Service levels.

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Menu
  • Prescriber’s Digest
  • Help Center
  • Go to H2H Digital Rx Website
  • Schedule a Demo
  • Technical API Documentation
  • Sign-up for eRx
  • Login