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We'll help you find the answer. Please connect with our support agent at +1 (248) 896-9190 / +1 (313) 550-7647, or shoot an email to drxsupport@h2hsolutions.com.

Help Center Account ManagementHow to provide On-Behalf service level?

How to provide On-Behalf service level?

Where is the OnBehalf service located?

The OnBehalf service can be found within the user login interface. Here’s how you can locate it:

  1. Go to “My Profile” Section: Within the interface, navigate to the “My Profile” section.
  2. Access Staff Authorization Tab: Within the “My Profile” section, you’ll find the staff authorization tab in the left navigation.
  3. Find User List: In the staff authorization tab, you’ll see a list of users.
  4. Use Search Option: utilize the search option to find the user for easier navigation.

 

 

How can On Behalf service levels be provided?

Providing On Behalf service levels involves a few simple steps:

  1. Search for the User: Begin by searching for the username of the individual you want to grant on-behalf authorization to.
  2. Select Desired Services: Once you’ve located the user, select the checkboxes next to the services you wish to enable for them.
  3. Save Changes: After selecting the desired services, save the changes by clicking on the “Update” button.

 

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H2H Solutions, Inc. 49197 Wixom Tech Drive Suite B, Wixom, MI 48393, USA
Phone: +1 (248) 896-9190 / +1 (313) 550-7647 , Fax: (248)-675-1201 Email: info@h2hsolutions.com
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H2H DigitalRx, powered by H2H Solutions, is a cloud-based, Surescripts-certified, HIPAA-compliant e-prescribing solution with an intuitive user experience. It delivers real-time benefits and formulary data to support safe, efficient prescribing.

With integrated clinical decision support, including insurance-specific formulary and eligibility, medication history, and drug and allergy interaction checks, it enables informed decisions and seamless prescription transmission to pharmacies of choice.

H2H Solutions, Inc.
49197 Wixom Tech Drive Suite B,
Wixom, MI 48393, USA  
+1 (248) 896-9190  
+1 (313) 550-7647  
(248)-675-1201  
info@h2hsolutions.com
  • Prescriber’s Digest
  • Schedule a Demo
  • Sign-up for eRx
  • Help Center
Copyright © 2026 H2H Solutions, Inc. All rights reserved.
  • Privacy Policy
  • Terms of Use
  • Prescriber’s Digest
  • Help Center
  • Go to H2H Digital Rx Website
  • Schedule a Demo
  • Technical API Documentation
  • Sign-up for eRx
  • Login
Menu
  • Prescriber’s Digest
  • Help Center
  • Go to H2H Digital Rx Website
  • Schedule a Demo
  • Technical API Documentation
  • Sign-up for eRx
  • Login