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  • Help Center Categories

    • Account Management
    • E-prescribing
    • Enrollment and Setup
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We'll help you find the answer. Please connect with our support agent at +1 (248) 896-9190 / +1 (313) 550-7647, or shoot an email to drxsupport@h2hsolutions.com.

Help Center Account ManagementHow do I clear browser cache and cookies?

How do I clear browser cache and cookies?

How to clear your browser cache in Chrome, Firefox, and Edge?

Clearing cache and cookies protects your personal information and helps our applications run better on your computer.

Select the browser you use for e-prescribing:

Google Chrome

  1. Open Google Chrome.
  2. Click the menu button (three vertical dots in the top right corner of your browser window)
  3. Select More Tools
  4. Select Clear browsing data
  5. In the Clear browsing data window, select the Time range to clear.
  6. Select Cookies and other site data and Cached images and files, and then click Clear data.

Mozilla Firefox

  1. Open Mozilla Firefox
  2. Click the menu button (three horizontal lines in the top right corner of your browser window)
  3. Select History
  4. Select Clear recent history
  5. In the Clear All History window, select the Time range to clear.
  6. Select Cookies and Cache, and then click OK.

Microsoft Edge

  1. Open Microsoft Edge
  2. Click the menu button (three horizontal dots in the top right corner of your browser window)
  3. Select Settings (you will see Settings in a panel on the left or you may select the Settings menu in the upper left corner).
  4. Select Privacy, search, and services
  5. Scroll to Clear browsing data (mid-page)
  6. Select Choose what to clear from the Clear browsing data now line
  7. In the Clear browsing data window, select Time range to clear.
  8. Select Cookies and other site data and Cached images and files, and then click Clear now.

Safari for Mac

  1. Click the Safari menu, then Clear History…
  2. In the Clear field choose All History
  3. Click Clear History.

Safari for PC

  1. Click on the Settings (Gear) icon in the upper right corner of the browser..
  2. Click Reset Safari
  3. Select the items you wish to clear. (It is recommended to check all items).
  4. Click Reset.

Note: if you clear your browser regularly this takes only a few seconds.

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  • Go to H2H Digital Rx Website
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Menu
  • Prescriber’s Digest
  • Help Center
  • Go to H2H Digital Rx Website
  • Schedule a Demo
  • Technical API Documentation
  • Sign-up for eRx
  • Login